Privacy Policy for Dynamo of London
Dynamo of London ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect and process the following types of information:
Personal Identification Information: Includes name, email address, phone number, address, and other contact details.
Payment Information: Includes billing address and payment card details, processed through secure third-party providers.
Usage Information: Information about how you interact with our services, such as booking history, preferences, and feedback.
Device and Technical Data: Information about your device, including IP address, browser type, and operating system, collected automatically when you visit our website or app.
2. How We Use Your Information
We use your information for various purposes, including:
Service Delivery: To provide our services, process bookings, and manage payments.
Customer Support: To address inquiries, respond to requests, and improve our services.
Marketing and Communications: To send promotional offers, updates, and information about our services, if you have opted in.
Personalization: To tailor our services to better suit your preferences and needs.
Compliance and Security: To comply with legal obligations, enforce terms of use, and protect our business and users.
3. How We Share Your Information
We may share your personal information in the following situations:
Service Providers: With trusted third-party service providers who help us deliver our services, including payment processors, IT support, and marketing services.
Legal Requirements: To comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of Dynamo of London and our users.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: Request access to your personal information.
Rectification: Request corrections to any inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to legal and contractual restrictions.
Restriction: Request to restrict the processing of your data.
Objection: Object to the processing of your data for direct marketing purposes.
Data Portability: Request transfer of your data to another service provider.
If you would like to exercise any of these rights, please contact us at the details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyse usage, and improve our website and services. You can manage cookie preferences through your browser settings.
7. Age Restrictions
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal data, we will delete such information promptly.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, we may notify you via email or through other channels. Please check back periodically to stay informed about how we protect your information.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dynamo of London
Email: info@dol.ltd
Phone: 0208 004 4100
Address: Suite 09, 19/21 Park Royal Road, Park Royal Works, London, NW10 7LQ
